Shipping & Delivery

Unique’e Luxury offers free standard shipping to delivery addresses within the United States.

International shipping may be available for selected countries. Before placing an international order, please contact us to confirm availability, estimated delivery times, and applicable shipping charges. International shipments may experience delays due to customs procedures or local carrier conditions.

Any customs duties, import taxes, or other charges imposed by the destination country are the responsibility of the customer, where applicable.

Returns & Refunds

Eligible items may be returned within seven (7) days of confirmed delivery. Products must be unused, unopened, and in their original condition and packaging, including all seals, labels, and accessories. Proof of purchase or an order number is required.

Before returning a product, please contact us at info@uniqueeluxury.com to request return authorization and shipping instructions. Returns sent without prior authorization may experience processing delays.

For health, hygiene, and product-integrity reasons, opened or used fragrances cannot be returned. Personal preferences, including dissatisfaction with a fragrance’s scent, performance, or compatibility with your skin, do not qualify for a refund.

All sale and clearance items are final sale and cannot be returned or exchanged unless they arrive damaged, defective, or incorrect.

Incorrect, Damaged, or Defective Items

If you receive an incorrect, damaged, or defective product, please contact us promptly. Include your order number, a description of the issue, and clear photographs of the product and packaging.

If the issue is confirmed to be the result of an error by Unique’e Luxury, we will cover the return shipping cost and offer a replacement or full refund.

Return Shipping

Customers are responsible for return shipping costs for approved returns that are not the result of an error by Unique’e Luxury. We recommend using a trackable and insured shipping service, as we cannot be responsible for return packages lost or damaged in transit.

Refund Processing

Once your return has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds are generally processed within three (3) to five (5) business days. After the refund has been issued, your bank or card provider may require an additional five (5) to ten (10) business days for the funds to appear in your account.

Return shipping transit time is separate from the refund processing period and may vary depending on the carrier and destination.

Contact Us

If you have any questions or concerns regarding an order, delivery, return, or product, please feel free to contact us.

Email: info@uniqueeluxury.com

USA Phone: +1 949-735-5648

Türkiye Phone: +90 850-532-4421